Documents are submitted to and received by a territorial division of the OCMA regardless of the declared place of residence,  by pre-appointment or by standing in line.

You may apply for the issuance of a personal identification document by using the following options:

  • in order of entry, without making a pre-appointment, but upon arrival at the nearest OCMA division. The service is provided by Sigulda, Līvāni, Krāslava and Smiltene divisions only by pre-appointment;
  • applying to the queue remotely at a specific division, on a specific day, using the Qticket mobile app by downloading it from Google Play or the App store;
  • by making a pre-appointment for a specific date and time on website.

A person who resides abroad or stays there for a long time may apply for a personal identification document at the consular or diplomatic mission of the Republic of Latvia; contact information is available HERE.

You can apply for a passport or an eID card at one OCMA division and collect it at another. 

You must choose where you want to collect your document when submitting your application, as the collection location cannot be changed later. Please note that documents issued at other offices cannot be collected at the Sigulda, Smiltene, Līvāni and Krāslava branches. This service is free of charge - you only need to pay the standard state fee for issuing a passport or an eID card.