All visits by appointment only

The Office of Citizenship and Migration Affairs will continue preparing and issuing identity documents by pre-appointment only.

It is possible to apply:

• via phone;
• via e-mail;
• by using E-service "Application for issuance of personal identity documents".

When writing an e-mail application for a pre-appointment, you must indicate:

1. your name and surname;
2. the desired date and time of receiving the service;
3. phone number;
4. the service you want to apply for:

• preparation of a passport and identity card (eID card);
• issuance of the prepared passport and identity card (eID card);
• preparation of a residence permit card;
• issuance of the prepared residence permit card.

WHEN RECEIVING IN PERSON SERVICES IN ANY OCMA DIVISION, PLEASE USE A FACE MASK.

In cases when it is necessary to CANCEL a previous appointment, please write an e-mail to the department where the registration was made.

Services such as applying for a visa or visa extension are available by submitting documents by post.