The Office of Citizenship and Migration Affairs (hereinafter – the Office) is recalling that identity documents (passport, identity card) which have expired during the emergency situation are still valid for the identification of persons in Latvia. The law stipulates that such a document must be replaced within 60 days after the emergency situation has been revoked.
In order to take care of the safety and health of customers and employees, as well as to limit the risks inherent to gatherings of people, the Office has decided that, after the emergency situation is revoked, the services will be provided for customers by pre-appointment only, thus disabling the provision of services on a first-come, first-served basis.
Please, be informed that in cases when customers are required to obtain a new identity document (except for a residence permit) and in order to reduce the time of stay in the Office’s customer service hall, it is possible to use the Office’s e-service on the portal Latvija.lv “Application for issuance of an identity document”. The said service enables customers to apply for submission of the documents required to obtain an identity document in the selected territorial division of the Office, as well as to make an advance payment of the state fee for issuance of the identity document. This e-service allows specifying and choosing both the place where the service will be provided, and the date and time.
You can also apply for a pre-appointment by calling to one of the OCMA territorial division or by e-mail. The CONTACTS of the territorial divisions are available HERE.
Given that the Riga divisions of the Office are those that are most visited by customers, we are encouraging to make use of the opportunity to apply for services as well in other 26 territorial divisions of the Office in other Latvian cities, so that you could be provided with the required service as soon as possible.