In 25 divisions of OCMA pre-registration can be applied for using Qticket application.

In Balvi, Gulbene, Krāslava, Preiļi, Valka divisions, as well as in Smiltene branch pre-appointment can be made by using the table of the pre-appointment.

The Office of Citizenship and Migration Affairs is preparing and issuing identity documents, regardless of the declared place of residence, by pre-appointment ONLY.

When writing an e-mail application for a pre-appointment, you must indicate:

  1. your name and surname;
  2. the desired date and time of receiving the service;
  3. phone number;
  4. the service you want to apply for:
  • preparation of a passport and identity card (eID card);
  • issuance of the prepared passport and identity card (eID card);
  • preparation of a residence permit card;
  • issuance of the prepared residence permit card.
     
  • When receiving in person services in any ocma division, please use a face mask.

  • In cases when it is necessary to cancel a previous appointment, please write an e-mail to the department where the registration was made.

  • Services such as applying for a visa or visa extension are available by submitting documents by post.

TERRITORIAL DIVISION

PHONE No. FOR APPLICATION FOR PROCESSING OF A PASSPORT, eID CARD 

ADDRESS OF DIVISION

E-MAIL FOR APPLICATION

 

Balvi divison

64522161

Partizānu Str. 21b, Balvi, LV-4500

Apply for a service

Appointment cancelation

Gulbene Division

67209474

Ūdensvada Str.2a,
Gulbene, LV-4401

Apply for a service

Appointment cancelation 

Krāslava Division

65623576

Dīķu Str.5,
Krāslava, LV-5600

Apply for a service

Appointment cancelation 

Preiļi division

65381356, 65381353

Rēzeknes Str.26,
Preiļi, LV-5301

Apply for a service

Appointment cancelation 

Smiltene Division

64707576

Dārza iela 11, Smiltene

Apply for a service

Appointment cancelation

Valka division

67209481, 67209482

Rīgas Str. 24,
Valka, LV-4700

Apply for a service

Appointment cancelation